Terms and Conditions
Thank you for visiting our website, we appreciate your business. Following are the terms and conditions, while these are a necessity please don’t hesitate to contact us if you are not happy with our products or services. We will always endevour to do our best and help you our customer.
Acceptance of conditions of use
By accessing, viewing or otherwise using this website, including purchasing goods or services over the website, you acknowledge and agree to be bound by these Terms and Conditions. Continued use of the site following any change to these Terms and Conditions will be deemed acceptance of those changes. If you do not agree with any of the Terms and Conditions, do not use this website.
Information on the website
The information on this site is provided for informational purposes only and is not meant to substitute for the advice provided by your own healthcare professional. You should not use the information contained herein for diagnosing or treating a health problem or disease or prescribing any medication. If you have or suspect that you have a medical problem, you should promptly contact your health practitioner.
Pricing and currency
The prices displayed on this website are quoted in Australian dollars (AUD). People who choose to access this site from other countries do so on their own initiative and are responsible for compliance to Non Australian addresses. All pricing on this website are inclusive of GST.
Errors, inaccuracies and omissions
We do our best to provide users with accurate product image representation, pricing, product and general information. However, occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
In the event that an item is listed at an incorrect price or with incorrect or missing information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
We undertake no obligation to update, amend or clarify information on the website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on any related website, should be taken to indicate that all information on the website has been modified or updated.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance processes. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
If your order is not accepted or cancelled, neither party will be under any further liability to the other party arising out of your original order or our non-acceptance or cancellation of that order.
We strictly follow all national regulations regarding the sale, purchase and shipment of any product or products with ingredients that are considered restricted or prohibited by any law within Australia.
Postage and shipping
We will endeavour to deliver the goods you order within a timely manner, but accept no liability for failure to do so. Title to and risk of loss or damage to the goods passes to you upon dispatch.
We ship to domestic customers (Australia wide) using Australia Post and cannot guarantee the delivery time. Delivery is subject to normal Australia Post delivery times. Please allow 5 to 7 working days for delivery. We may choose, as our sole discretion, to use a different courier provider in which case delivery times may vary from the Australia Post delivery times.
We happy to ship to international customers (outside of Australia) using Australia Post or other service providers, but cannot guarantee the delivery time. Some countries require additional information or notice before delivery is done which may result in slower order processing. International customers may be subject to duties and taxes in their country, which you the
customer will have to arrange and pay for to the relevant authority. We take no responsibility for shipments being rejected or failure of deliver for any reason.
Returns and refunds
Please see our returns and refund policy here (https://colozoneplus.com.au/returns-policy/)
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.
We use a variety of different types of Cookies on our Sites. Different Cookies have different specific purposes but in general they are all used so that we can improve your experience in using our website and interacting with us.
Users comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries, product feedback or reviews) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, delete, remove, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation
(1) to maintain any comments in confidence;
(2) to pay compensation for any comments;
(3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of Markwell Nutrition or its web developers and are protected by international copyright law. All rights to such materials are reserved to their respective copyright owners. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Markwell Nutrition, using this website as a shopping vehicle.
Any other use of materials on this site, including without limitation reproduction for purposes other than that noted above, modification, distribution, replication, commercial or other exploitation, or creation of derivative works, without the prior permission of Markwell Nutrition, is strictly prohibited.
Colozone Plus, and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Markwell Nutrition. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.
The trademarks, service marks and logos used and displayed on this website are registered and unregistered Trademarks of Markwell Nutrition. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this website, without the written permission of Markwell Nutrition.
You agree to indemnify, defend and hold us, our officers, directors, employees, agents, designees and representatives harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees) or other expenses that arise directly or indirectly out of: your acts or omissions in connection with the site; your breach of any provision of this agreement; any allegation that any materials that you submit to us, transmit to the site or transmit through the site infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or your violation of the rights of any third party. If we make a claim for indemnification, you agree to seek and receive written permission from us before agreeing to settle any claim or action.
Jurisdiction and governing law
You agree that the law of the State of Victoria, Australia governs these Terms and Conditions and any claim or dispute that you may have against us. You further agree that any disputes or claims that you may have against us will be resolved by a court located in the State of Victoria.
WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. MARKWELL NUTRITION IS PROVIDING THIS SITE AND ITS CONTENTS ON AN “AS IS” BASIS. YOU ACKNOWLEDGE THERE MAY BE DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH THE CONTENT, AND AGREE THAT IF YOU RELY ON THE CONTENT AVAILABLE THROUGH THIS SERVICE, YOU DO SO AT YOUR OWN RISK. THE MATERIALS ARE PROVIDED “AS IS”, WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION WARRANTIES OF CURRENTNESS, CORRECTNESS, COMPLETENESS, MERCHANTABILITY FITNESS FOR PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, AND FREEDOM FORM ERRORS, VIRUSES, BUGS OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL MARKWELL NUTRITION (INCLUDING ITS EMPLOYEES, DIRECTORS, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, AND DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE CONTENT OR ANY HYPERLINKED WEB SITE, EVEN IF MARKWELL NUTRITION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MARKWELL NUTRITION DOES NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MARKWELL NUTRITION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
NOTHING CONTAINED IN THE WEBSITE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL ADVICE, DIAGNOSIS OR RECOMMENDATIONS FOR TREATMENT. All information is not a substitute for advice from a qualified health practitioner and is for the purposes of general information only. Always seek the advice of your health practitioner, medical practitioner or health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party’s medical condition.
We welcome any feedback, question or comments and can be contacted using our contact us form (https://colozoneplus.com.au/contact/) or by one of the below means:
Phone: 1800 642 607 (toll free within Australia)
Mailing address: 100 Lower Plenty Road
Rosanna, VIC, 3084